Terms & Conditions

Effective Date: January 1st 2025

Welcome to Moro Chemicals. These Terms & Conditions (“Terms”) govern your access to and use of our website (“Site”) and services. By using our Site, placing an order, or engaging with our services, you agree to comply with these Terms. If you do not agree, please refrain from using our Site.

1. Acceptance of Terms

By accessing or using the Site, you confirm that you have read, understood, and agreed to these Terms. These Terms may be updated at any time, and continued use of the Site constitutes acceptance of any changes.

Additional terms may apply to purchases made through our Site or other interactions with Moro Chemicals, which will be provided at the time of purchase or engagement

2. Use of the Site

You agree to use the Site only for lawful purposes. You must not:

• Interfere with or disrupt the operation of the Site or its servers.

• Attempt to gain unauthorized access to the Site or its related systems.

• Use the Site to transmit any malicious code, viruses, or harmful software.

Moro Chemicals reserves the right to restrict or terminate access to the Site if these Terms are violated.

3. Product Information

Moro Chemicals specializes in single-ingredient chemical products for both household and business use. While we strive to provide accurate and up-to-date product information, we do not guarantee that descriptions, images, or other content on the Site are error-free or complete.

It is the user’s responsibility to ensure that the products purchased are suitable for their intended use and handled according to safety guidelines. Moro Chemicals is not liable for misuse or improper handling of products.

4. Orders and Payments

• All orders placed on the Site are subject to acceptance by Moro Chemicals.

• Prices are listed in CAD and exclude applicable taxes and shipping fees.

• Payment must be made at the time of purchase using the accepted payment methods provided on the Site.

• Moro Chemicals reserves the right to refuse, modify, or cancel any order, including due to errors in pricing or product availability.

5. Refunds and Returns

Due to the nature of our products, we do not accept refunds or returns.

However, if a mistake is made on our part, such as shipping the wrong product or a damaged item, we will issue a full refund or provide a replacement at no additional cost.

To request a refund or replacement due to an error, contact us at info@morochemicals.com within 7 days of receiving your order. Include your order details and a description of the issue.

6. Shipping Policy

Orders are processed and shipped to [Canada/USA or other regions]. Shipping times are estimates and may vary based on factors beyond our control.

Customers are responsible for providing accurate shipping information. Moro Chemicals is not liable for delays or lost shipments resulting from incorrect addresses.

7. Intellectual Property

All content on the Site, including text, images, logos, graphics, and design elements, is the property of Moro Chemicals or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, or modify any content on the Site without prior written consent from Moro Chemicals.

8. Limitation of Liability

To the fullest extent permitted by law, Moro Chemicals shall not be liable for:

• Any indirect, incidental, special, or consequential damages arising from the use of the Site or our products.

• Errors or omissions in product descriptions, pricing, or availability.

• Losses resulting from unauthorized access to your account.

Our total liability in any case shall not exceed the amount you paid for the product or service in questio

9. Disclaimer of Warranties

The Site, products, and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to:

• Fitness for a particular purpose.

• Merchantability.

• Non-infringement.

Moro Chemicals does not guarantee uninterrupted or error-free operation of the Site.

10. Privacy Policy

Your use of the Site is subject to our [Privacy Policy]. By using the Site, you consent to the collection and use of your information as described in the Privacy Policy.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Province of Ontario, Canada. Any disputes arising under these Terms shall be resolved exclusively in the courts of Province of Ontario, Canada.

12. Changes to Terms

Moro Chemicals reserves the right to modify or update these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site constitutes your acceptance of the updated Terms.

13. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us:

Moro Chemicals

Email: info@morochemicals.com

Phone: +1 (416)213-0101