Privacy Policy
Effective Date: January 1st 2025
Moro Chemicals (“we,” “us,” or “our”) is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us.
1. Information We Collect
We may collect and process the following types of information:
a. Information You Provide
• Personal Details: Name, email address, phone number, billing and shipping address.
• Order Information: Details about the products you purchase and payment information.
b. Automatically Collected Information
• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Details about your interactions with our website, including pages visited, time spent, and referral sources.
c. Business Information
If you are purchasing as a business customer, we may collect additional information, such as your company name, tax identification number, and other relevant business details.
2. How We Use Your Information
We use the information we collect for the following purposes:
• Order Fulfillment: Processing and delivering your orders, including communication about your purchases.
• Customer Support: Responding to inquiries, providing technical support, and resolving issues.
• Marketing and Promotions: Sending updates, promotional offers, and newsletters (with your consent where required).
• Website Improvement: Analyzing website usage to improve functionality and user experience.
• Legal Compliance: Fulfilling legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
• Service Providers: Third-party companies that assist us in processing payments, shipping orders, or managing our website.
• Legal Authorities: When required by law, such as in response to court orders or legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.
4. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
• Access and Correction: Request access to your personal data and correct inaccuracies.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Receive a copy of your personal data in a portable format.
To exercise your rights, please contact us at info@morochemicals.com
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
• Recognize repeat visitors.
• Track website performance.
• Serve personalized content and advertisements.
You can manage your cookie preferences in your browser settings.
7. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing your information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Moro Chemicals
3-73 Galaxy Blvd, Etobicoke, ON, M9W 5T4, Canada
Email: Info@morochemicals.com
Phone: 416(213)-0101